FAQs
We want to be sure you receive your order as soon as possible. Since we're committed to speed, we start processing your order right away, which means we can't always make changes like address updates, item changes, or cancellations. But don't worry, if something doesn't work out, you can return it within 30 days, unless otherwise noted.
We accept returns and exchanges within 30 days of purchase. Items must be unused in their original carton packaging – we do not accept returns of used or tested items.
You will be refunded the full amount of the items, minus a $5 handling fee to cover restocking. We are not able to refund the original shipping charges as these are paid directly to the carrier.
We are only able to accept returns from orders placed on saltandstone.com. Please contact the original point of purchase for orders placed from other retailers.
*Select exploratory sets are final sale, as noted on their product pages and are ineligible for return or exchange.
Yes, all of our products are Phthalate and Paraben free.
Rest assured that all of our deodorants are aluminum free.
Our deodorant does not contain any aluminum and is not considered antiperspirant. However, our natural deodorant formula does contain baking soda, to help absorb wetness and neutralize odor.
The shelf life of our products is 3 years unopened. Upon opening, please consult the POA (Period After Opening) symbol on the packaging or container, which indicates the product's lifespan following its initial use. This symbol is represented by an open cosmetic jar accompanied by a number specifying the number of months the product remains effective after opening.
All our products are made in the USA.
All of our products are Vegan except for our Lip Balms.