Freshness Guarantee

We believe care products should perform as beautifully as they’re designed. That means feeling comfortable on the skin, lasting through the day, and delivering a scent experience that feels right to you.

If your product doesn’t meet those expectations, we stand behind it.

Our Promise

If you’re not completely satisfied with the scent or performance of your product, we’ll replace it free of charge within four months of purchase. No returns required.

This guarantee exists to remove hesitation and encourage thoughtful discovery. Care is personal, and finding the right formula or scent sometimes takes time.

How It Works

If something doesn’t feel right, reach out to our support team with your order details. We’ll arrange a replacement so you can find a product better suited to you.

No need to send anything back. No complicated steps.

Why We Offer This

We design our products with intention, using carefully selected ingredients and considered formulations. This guarantee reflects our confidence in what we make and our respect for the people who use it.

We want every product to feel like it belongs in your routine. If it doesn’t, we’ll make it right.

A Thoughtful Approach to Care

Our Freshness Guarantee is part of a larger commitment to quality, transparency, and trust. It’s not about excess. It’s about ensuring every experience feels considered, from first use to last.